Starbucks Shift Supervisor - Edmonton Airport

Job summary

Lead shifts to ensure operational, product quality, merchandising, and brand standards are met, while providing excellent customer service. Guide and support team members through clear communication, coaching, feedback, and oversight of cash duties.

Job details

$18.00 / hour Health & Prescription, Dental, Vision, and Life Plans RRSP Employer Matching Employee Meal Plan Paid Vacation Free Employee Parking We're Hiring! Come work for SSP Canada at Edmonton International Airport as a Starbucks Shift Supervisor! At SSP Canada, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles. SSP Canada operates multiple restaurants inside the Edmonton International Airport, including: The Canadian Brewhouse, Belgian Beer Cafe, Tim Hortons, Starbucks, Boston Pizza, Tap & Pour, & Upper Crust. Our Shift Supervisors are experts at a few things: Understand that our guest is our # 1 priority. Ensure that all products and merchandising brand standards are adhered to. Leading a shift to ensure all operational standards are met or exceeded. Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis. Communicate and clarify major job duties, priorities, and expectations to team members and provide continuous coaching and constructive feedback in a timely manner, through verbal and written documentation. Provide support, direction, and encouragement in helping the team succeed in delivering business goals. Assist team members in developing the skills and abilities necessary for improved performance. Ensure that products are of the highest quality. Responsible for overseeing cash duties. If you're ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit! Skills and Other Requirements: Minimum of 6 months of management experience in the food & beverage industry. Excellent interpersonal skills and ability to interact with and motivate team members. Excellent communication and organizational skills. Able to work as part of a team within a fast paced food service environment. Supervisory experience required. Cash handling experience required. Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation

What you’ll do

Lead shifts to ensure operational, product quality, merchandising, and brand standards are met, while providing excellent customer service. Guide and support team members through clear communication, coaching, feedback, and oversight of cash duties.

Requirements

Requires at least six months of management experience in the food and beverage industry, along with supervisory and cash-handling experience. Candidates should have strong interpersonal, communication, and organizational skills and be able to work effectively in a fast-paced team environment.

Benefits

• Health Insurance
• Prescription Coverage
• Dental Insurance
• Vision Insurance
• Life Insurance
• RRSP Employer Matching
• Employee Meal Plan
• Paid Vacation
• Free Employee Parking

Listed skills

• Team Supervision · Preferred
• Customer service · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Organization · Preferred
• Coaching · Preferred
• Cash handling · Preferred
• Food service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Shift Leadership
• Team Supervision
• Customer Service
• Interpersonal Skills
• Communication
• Organization
• Coaching
• Constructive Feedback
• Cash Handling
• Food Quality Control
• Restaurant Operations
• Brand Standards
• Merchandising Standards
• Cleaning Schedules
• Team Motivation
• Food Service
• Supervision
• Organizational Skills
• Management
• Food Services
• Leadership
• Interpersonal Communications
• Medical Prescription
• Merchandising
• Restaurant Operation

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Airport Supervisor
• Airfield Operations Specialist
• Travel Attendants and Travel Stewards
• Airfield Operations Specialists

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