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Job Description $19.73 / hour 5AM - 3PM Shifts Free Employee Parking Comprehensive Benefits after one year Employee Meal Plan SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling transactions, ensuring accurate cash management, serving clients and maintaining a welcoming dining atmosphere, all while upholding company standards and service excellence. Responsibilities: Understand that our guest is our #1 priority. Greet guests in a courteous and friendly manner. Follow all recipes and practice portion control to prepare, garnish, and present ordered items. Maintain proper and adequate set-up of the kitchen/station on a daily basis. This includes requisitioning and stocking of all required food, paper products, and condiments. Process orders and enter them accurately into the POS system. Receive payment from the customer and process change. Handles, stores, and rotates all products properly. Skills and Other Requirements: One year experience working in food service environment is strongly preferred. Smart Serve certification as asset Previous experience working in a Tim Horton's is an asset High school diploma preferred Verbal and written communication is essential Ability to read, speak, and understand the English language in order to communicate with guests Ability to read, speak, and understand the French language is an asset Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc. Ability to remember, recite, and promote the variety of menu items Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check Ability to stand and work in confined spaces for long period of time SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required. This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

What you’ll do

The Food Service Associate is responsible for handling transactions, managing cash, and providing excellent customer service in a fast-paced airport environment. They must also prepare food items according to recipes, maintain kitchen stations, and ensure proper stock levels.

Requirements

Candidates should have at least one year of food service experience and possess basic mathematical skills for cash handling. A high school diploma is preferred, and the role requires the ability to obtain a Restricted Area Identification Card (RAIC) for airport security clearance.

Benefits

• Free employee parking • Comprehensive benefits • Employee meal plan

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cash management
• Customer service
• Point of sale
• Food preparation
• Portion control
• Communication
• Mathematical skills
• Inventory management
• Kitchen maintenance
• Airport Security Clearance
• Cash Management
• Cash Register
• Food Services
• Disabilities
• English Language
• French Language
• General Mathematics
• Point Of Sale
• Recipes
• Requisition
• Writing
• Security Clearance
• Greeting Customers

Job areas

• Food & Beverage
• Customer Service & Support
• Transportation
• Security & Safety
• Retail
• Food Service Cashier
• Cashier (General)
• Cashiers and Ticket Clerks
• Cashiers