Silver Hotel Group is one of Canada's leading privately owned hotel investment, development, and management companies.
Mississauga, Ontario
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.
On-site · Mississauga
Lead the front office team in delivering exceptional guest service, handling complaints and service recovery, and ensuring staff follow brand standards and procedures. Support the Front Office Manager with reporting, labor cost control, revenue management, financial procedures, interdepartmental coordination, and operational challenges.
On-site · Mississauga
Wash dishes, glassware, cutlery, pots, pans, and utensils, and clean and maintain dishwashing machines and kitchen cooking equipment. Keep kitchen floors and work areas clean, and dispose of garbage, recycling, and cardboard appropriately.
On-site · Mississauga
Prepare and cook menu items for breakfast, lunch, dinner, à la carte service, and banquets while meeting hotel standards for quality, presentation, portions, freshness, and temperature. Maintain mise en place and clean, stocked workstations, follow food safety and workplace procedures, and assist with kitchen opening, closing, storage, and waste reduction.
On-site · Toronto
Provide professional, welcoming guest service by managing check-ins, check-outs, reservations, calls, inquiries, and guest concerns. Maintain front desk records and daily operations, prepare shift paperwork, and coordinate with hotel departments to support smooth service.
On-site · Mississauga
Welcome guests and team members with friendly, professional service; manage check-in and check-out, reservations, and incoming calls. Respond to guest questions and complaints, provide information about hotel services and local attractions, and resolve issues to support guest satisfaction.
On-site · Mississauga
The Sales Coordinator executes sales strategies to meet occupancy and revenue goals while performing administrative tasks like proposal creation and contract management. They also manage inbound sales inquiries, maintain competitive market knowledge, and support the Regional Director of Sales with reporting and operational duties.