Director of Sales - Crowne Plaza Toronto Airport

Crowne Plaza Toronto Airport is a 528 - room hotel located at 33 Carlson Court Toronto ON. Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 35 hotels with over 6500 rooms across Canada and in the United States, 18 food and beverage outlets and 5 residential properties with several new properties and developments in the pipeline. As Manga Hotels continue to expand, we are actively seeking talented individuals to join our growing team. As Director of Sales, you will play a pivotal leadership role in positioning the hotel for success. This role is ideal for a strategic and dynamic sales leader with strong sales acumen and leadership. You will be responsible for developing and executing comprehensive sales strategies, supporting a high-performing sales team, driving revenue across all segments. Your expertise in market analysis, client relationship management, and team leadership will be critical in achieving and exceeding business goals. Responsibilities include, but are not limited to, the following: Develop and implement sales and marketing strategies to drive revenue across all segments, including group rooms, catering, business transient, and leisure transient. Collaborate with the General Manager to optimize pricing, rate strategies, and business reviews to maximize revenue and market share. Ensure financial targets are met by maximizing profitability and controlling departmental expenses. Analyze business mix and demand periods, review revenue forecasts, and adjust strategies accordingly. Lead B2B marketing efforts, including digital marketing, social media, public relations, and communications initiatives. Oversee and guide e-commerce activities to ensure accurate and effective online hotel content. Monitor competitor and market trends to inform strategic decisions. Execute and manage sales incentive programs to drive team performance. Lead regular commercial strategy meetings (weekly, monthly, quarterly) and translate findings into actionable strategies. Provide regular performance updates to stakeholders through commercial cadence communications. Uphold brand standards and ensure consistency in all marketing and sales communications. Recruit, mentor, and retain top talent within the sales team. Drive team engagement and career development through ongoing coaching and performance evaluations. Actively engage with customers across all segments to foster relationships and secure business. Support site visits, pre-convention meetings, and travel to key feeder markets as necessary. Respond to sales leads promptly or delegate effectively to ensure timely follow-up. Requirements: Previous experience as Director of Sales at a hotel; Strong interpersonal communication skills, both verbal and written; and Excellent time management and problem resolution skills. What you can expect: Competitive compensation Health care benefits including dental and vision Performance-based bonuses Opportunities for career development and growth within a dynamic, expanding company

Develop and execute comprehensive sales and marketing strategies to drive revenue across group, catering, and transient segments. Lead and mentor the sales team while collaborating with the General Manager to optimize pricing and maximize market share.

Candidates must have previous experience as a Director of Sales within a hotel environment. Strong interpersonal communication, time management, and problem-resolution skills are required.

• Competitive compensation • Health care benefits • Dental insurance • Vision insurance • Performance-based bonuses • Career development and growth opportunities

• Time managementPreferred
• CoachingPreferred
• Team LeadershipPreferred
• Client Relationship ManagementPreferred
• interpersonal communicationPreferred

Identified from the job description. Confirm important requirements above.

• Sales Strategy
• Revenue Management
• Market Analysis
• Client Relationship Management
• Team Leadership
• B2B Marketing
• Digital Marketing
• Financial Forecasting
• Budget Control
• E-commerce Management
• Public Relations
• Performance Management
• Coaching
• Interpersonal Communication
• Time Management
• Problem Resolution

• Hospitality
• Sales
• Management & Leadership
• Marketing

Minimum experience

5+ years

Apply by

Sep 27, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Director

Application method

Direct apply is available