Aerospace Technical Sales Representative

About M1 Composites M1 Composites is a leader in the engineering, manufacturing, and repair of composite and metal structures for the commercial and military aviation industries. M1 is a trusted supplier to major airlines and government operators. Our teams of highly specialized engineers and technicians have the opportunity to work on a wide range of aircraft types, allowing them to gain unique and exciting experience within the industry. Purpose The aerospace technical sales representative is the primary point of contact for the customer. He or she oversees contractual obligations and manages customer satisfaction. This role offers high visibility within the company and involves direct interaction with customers. Main Responsabilities Build lasting, trusting relationships with our customers through open and proactive communication, Identify and assess customer needs and respond effectively to their requests in order to maintain a high level of satisfaction, build lasting relationships, and manage customer satisfaction, ommunicate with customers, propose timely and tailored solutions, and follow up to ensure issues are resolved, Explain technical specifications, Manage and fulfill contractual obligations, Serve as the primary point of contact for customers and ensure service excellence, Provide accurate, valid, and complete information using appropriate methods and tools, Work closely with internal teams to improve the overall customer experience, Monitor key performance indicators (KPIs), Identify new business opportunities with existing customers, Develop and improve processes. Ideal Profile A university or college degree in aviation, business administration, or a related field, or equivalent experience, 3 to 5 years of experience in the aviation and maintenance (MRO) field, Knowledge of composite materials and aerostructures, Knowledge of Structural Repair Manuals (SRMs) and Component Maintenance Manuals (CMMs) related to composite and/or sheet metal structures (a plus); Ability to multitask and work with minimal supervision, Comfortable working in a fast-paced environment, Customer service-oriented, Excellent knowledge of ERP systems and the MS Office suite, Bilingual in French and English.

The representative serves as the primary point of contact for customers, managing contractual obligations and ensuring high levels of satisfaction. They are responsible for identifying customer needs, proposing technical solutions, and collaborating with internal teams to improve the customer experience.

Candidates should have a degree in aviation, business, or a related field with 3 to 5 years of experience in the MRO aviation sector. Proficiency in composite materials, aerostructures, ERP systems, and bilingualism in English and French are required or preferred.

• Customer servicePreferred
• ERP systemsPreferred
• MS-OfficePreferred
• Process ImprovementPreferred
• Business developmentPreferred

Identified from the job description. Confirm important requirements above.

• Technical Sales
• Customer Relationship Management
• Aviation Maintenance
• Composite Materials
• Aerostructures
• Structural Repair Manuals
• Component Maintenance Manuals
• ERP Systems
• MS Office
• Bilingual English and French
• Contract Management
• KPI Monitoring
• Business Development
• Customer Service
• Technical Specifications
• Process Improvement

• Sales
• Engineering
• Manufacturing
• Customer Service & Support
• Transportation

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Oct 5, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level