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$28.00 / hour Full Time Availability Employee Meal Plan Dental, Vision, Prescription, Medical Benefits for Full-Time Employees Free Employee Parking SSP Canada operates several restaurants throughout the Victoria International Airport, including: Spinnaker's on the Fly, Fresh Cup, and Tim Hortons Come join us as a Shift Supervisor at Tim Hortons located in Victoria International Airport, Sidney B.C.! Responsibilities As a Shift Supervisor Includes Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members. Understand that our guest is our #1 priority. Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis. Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards. Communicate and clarify major job duties, priorities, and expectations to team members Provide support, direction, and encouragement in helping the team succeed in delivering business goals. Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly Assist team members in developing the skills and abilities necessary for improved performance. Ensure that products are of the highest quality. Responsibility for overseeing cash duties. Ensuring that temperature logs are completed accurately and in a timely manner. Qualifications And Experience Minimum of 12 months experience within a busy restaurant/hotel environment. Excellent interpersonal skills and ability to interact with and motivate team members. Excellent communication and organizational skills. Ability to read, interpret, and articulate instructions using clear and direct language. Able to work as part of a team within a fast paced food service environment. Supervisory experience required. Cash handling experience required. Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

What you’ll do

The Shift Supervisor supports the management team in maintaining brand operational standards and ensuring high-quality service. They are responsible for coaching team members, overseeing cash duties, and managing daily cleaning and temperature logs.

Requirements

Candidates must have at least 12 months of experience in a busy restaurant or hotel environment, including supervisory and cash handling experience. Strong communication and interpersonal skills are required to motivate and lead a team in a fast-paced setting.

Benefits

• Employee Meal Plan • Dental Insurance • Vision Insurance • Prescription Insurance • Medical Benefits • Free Employee Parking

Listed skills

• Cash handling · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supervisory Experience
• Cash Handling
• Team Leadership
• Interpersonal Skills
• Communication
• Organizational Skills
• Staff Training
• Performance Monitoring
• Quality Control
• Operational Standards

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Retail