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Job summary

The Sales Associate is responsible for providing high-quality customer service and maintaining store standards, including visual merchandising and housekeeping. They must also efficiently process customer transactions and manage inventory tasks like cycle counts and product returns.

Job details

Position Description Summary: A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment. POSITION REQUIREMENTS: * Demonstrate selling experience in a fast paced, service oriented retail setting * Demonstrated ability to Greet, Sell and Thank the customer * Put the customer first at all times * Provide memorable, highly personalized customer service through needs analyses and product recommendations. * Offer customers promotional products and services * Be able to resolve customer service issues and escalate as required * Create and maintain good working relationships with fellow associates * Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards * Efficiently and accurately conduct customer transactions on our POS * Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld * Efficiently and accurately complete any required process controls (paperwork, etc.) * Follow company policies and procedures and maintain a safe working environment * Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures POSITION QUALIFICATIONS: * High school diploma or equivalency required * Minimum one year of retail or customer service experience preferred * Ability to work various shifts in a 7/365 team orientated environment * Excellent customer service skills and an ability to communicate effectively using the English language * Self-starter able to prioritize and handle various tasks simultaneously * Ability to adapt to changing priorities and unexpected situations * Proficiency required in reading, writing, and mathematics * Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements * Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday Paradies Lagardere is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

What you’ll do

The Sales Associate is responsible for providing high-quality customer service and maintaining store standards, including visual merchandising and housekeeping. They must also efficiently process customer transactions and manage inventory tasks like cycle counts and product returns.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of retail or customer service experience. Applicants must be able to pass federal criminal history and security background checks and be available to work flexible shifts including nights, weekends, and holidays.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail sales
• Point of sale (POS)
• Visual merchandising
• Cash handling
• Loss prevention
• Inventory management
• Communication
• Problem solving
• Time management
• Product recommendations
• Needs analysis
• Cash Handling
• Self-Starter
• Merchandise Returns
• Lifting Ability
• Promotional Merchandise
• Housekeeping
• Customer Service
• Cycle Counting
• English Language
• Sales
• Standard Operating Procedure
• Selling Techniques
• Loss Prevention
• Mathematics
• Visual Merchandising
• Team Oriented
• Prioritization
• Federal Aviation Administration

Job areas

• Retail
• Customer Service & Support
• Sales
• Transportation
• Retail Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons