Station Agent - Level 3 - Ypj
Are you ready to take your career to new heights? At Air Inuit, we don't just offer flights; we provide essential services that keep Nunavik connected. Whether it's delivering critical supplies or ensuring passengers reach their destinations safely and comfortably, our employees are at the heart of it all. We're looking for dynamic, passionate and dedicated individuals to join us in making a difference in the skies. If you're ready, embark with a company that values safety, innovation, excellence, professional growth and customer satisfaction, your journey starts here!
ABOUT US
Since 1978 Air Inuit has been providing scheduled, charter, cargo, and emergency air transportation services in Nunavik and beyond, 24 hours a day, 365 days a year. Collectively owned by the Inuit of Nunavik, through the Makivik Corporation, the airline operates a fleet of over 35 aircraft ranging from a Twin Otter 300 Series to a Boeing 737 200C, 300 and 800 and employs over 1000 employees in one of the most challenging flight environments. Air Inuit's Management and its team of dedicated employees are committed to the company's essential mission of providing safe, timely and high-quality air service to the people living and doing business in the enchanting region of Northern Quebec.
ROLES AND RESPONSIBILITIES
- Carry out all necessary functions of a passenger/cargo customer service agent;
- Provide cargo and counter support - as assigned;
- Occasionally travel to provide support to other stations;
- Perform all other necessary tasks required by the company to ensure the efficiency of the operation.
QUALIFICATIONS
- Secondary IV or equivalent experience;
- Bilingual (English/Inuktituk) or (French/Inuktituk) or (French/English);
- The capacity to offer an excellent customer service;
- Punctual and reliable;
- Hold a valid driver's license;
- Knowledge and proficiency in check-in (Amelia) and cargo (Skyline) software;
- Skilled in operating forklift, GPU and other ground equipment;
- Available to travel occasionally for training;
- Available to work evenings, nights and weekends.
WORKING CONDITIONS
- Rotational - 2 weeks of work followed by 2 weeks OFF;
- If the position cannot be filled locally, the candidate will be recognized as not having an assigned base and will be provided with air transportation from Montreal, room and board.
COMPENSATION
The remuneration package and associated benefits will be in accordance with corporate policies.
- Entry Level Salary - $43,706
- $10,784 Northern Allowance (if applicable)
BENEFITS
What we offer:
- An employee Registered Retirement Savings Plan (RRSP) - 5% employer contribution;
- A group insurance plan (life, medical, dental, short and long-term disability);
- A 3-week vacation allowance (6%);
- Company profit-sharing;
- Telemedicine program for the employee and family members;
- Employee Assistance Program (EAP) for the employee and family members;
- A retirement allowance program;
- A program of flight privileges and discounted travel with several airlines around the world;
- Various innovative recognition programs.
CANDIDACY
If you're excited about contributing to the aviation industry and have the skills we're looking for, we want to hear from you! Apply via the recruitment platform by clicking on Apply. We thank all applicants for their interest in this position. We are proud of our culture, which encourages diversity, equity and inclusion. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted. The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory. Page 3 of 2 Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities.