Director of Flight Operations

June 20 2022
Industries Airspace, Aviation, National Defence , Tourism, Passengers transportation
Categories Professional and Administration Positions
Happy Valley-Goose Bay, NL • Part time
Air Borealis is currently recruiting for a Director of Flight Operations in Goose Bay, NL for a Full Time Permanent position.

Air Borealis was born of a partnership between PAL Airlines and the Innu and Inuit of Labrador to bring more travel options to the people of Labrador and Quebec’s Lower North Shore. The company is dedicated to providing sustainable air transportation that respects the community, the environment, and the people of the North.

In the fast-paced world of aviation, there is much more happening than meets the eye. The aviation industry offers career opportunities that extend beyond what you see during the inflight experience.

In the role of Director of Flight Operations you will be responsible for:

  • Supervision, organization, manning and efficiency of the following divisions within Flight Operations:
    • All aircraft flight operations, which includes Flight Following and Aircraft Navigation and Performance
    • Crew Scheduling
    • Flight crew training programs
    • Safety Management System
  • The contents of the Air Operator’s Company Operations Manual.
  • The supervision of the production and amendment of the Company Operations Manual
  • Liaison with the regulatory authority on all matters concerning the Flight Operations, including any variations in the Air Operator Certificate.
  • Liaison with any external agencies, which may affect Air Operator Operations.
  • Ensuring that the Air Operator’s operations are conducted in accordance with current regulations, standards and air operator policy.
  • Ensuring that crew scheduling complies with flight and duty time regulations, and that all crew members are kept informed of any changes to the regulations and standards.
  • The receipt and actioning of any aeronautical information affecting the safety of flight.
  • The dissemination of aircraft safety information, both internal and external, in conjunction with the safety management system.
  • Qualifications of flight crew.
  • Maintenance of a current operations library.
  • Develop and apply new Flight Operations Policy and Procedures in keeping with changing conditions, equipment, experience and competency of personnel.
  • In their absence, all responsibilities for operational duties shall be delegated to another individual qualified in accordance with Canadian Aviation Regulations.
  • Mentor other managers to develop further and identify potential managers for succession planning.
  • Develop team-work and motivate members through setting clear expectations and recognize and reward outstanding performance.
  • Assist with the preparation and development of operations budget.
  • Daily operations meetings, liaise with the operations division to ensure input on daily flight operations.
  • Manage and monitor overall operational policies as it relates to the operational manual and SOP’s.
  • Manage and monitor divisional targets in relation to OTP and budgets and external revenues.
  • Act effectively on resolving issues arising from day-to-day operations.
  • Ensure all non-conformances dealing with operations are investigated with appropriate reports prepared and appropriate actions taken.
  • Confer with employees to give performance feedback and assist with providing support and solve employee issues, through quarterly employee meetings.
  • Other duties as assigned.


  • Knowledge of CARS/Transport Canada Regulations
  • 5 yeas of management experience is required
  • 3 years operational experience (experience in a similar aviation related role is considered a strong asset)
  • Previous flying experience is considered an asset
  • Experience with 704 operation is preferred
  • Experience using Microsoft Office is an asset

Air Borealis is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

Apply now!

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