Posted: September 22, 2022
Deadline: October 22, 2022
Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines. With more than 750 employees, we operate a fleet of 40+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout and Thunder Bay, Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services.
We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where our employees will feel proud of the work they do and the company they work for. We seek employees with a positive attitude in providing excellent service to the communities in our network.
The Customer Service Agent is responsible for positive, friendly, prompt customer service ensuring that all customers/passengers visiting check-in counter, and/or via telephone within the call centre with inquiries and/or complaints are handled effectively and professionally, actively demonstrating and continuously supporting customer sales and service standards at all times. The Customer Service Agent is also responsible for maintaining or exceeding his/her sales and service goals, adhering to internal procedures and policies when providing customer service. The Customer Service Agent participates in all assigned training, setting and meeting personal goals. The Customer Service Agent understands his/her role as a customer service ambassador and provides a positive customer service experience to all customers. The Customer Service Agent is a member of the overall Commercial Operations Department.
This is a temporary part time position located in North Bay (YYB) ON.
Perimeter Aviation’s hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. Perimeter Aviation LP does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted.
To apply for this position, please submit your cover letter and resume to Recruiter@perimeter.ca
We thank all candidates for their interest in the position; however only those selected for an interview will be contacted.
Applicants will be reviewed on a rolling basis which may result in an earlier application deadline.