Our customers notice a difference when they fly with PAL Airlines. What gives us a leading edge is our dedicated team who go above and beyond to ensure that every passenger arrives at their destination safely and on time while having a seamless and thoughtful experience. Each individual team member offers a personal touch to our guest experience that makes each flight feel like coming home. Friendly faces and superior service are a hallmark at PAL Airlines. If you feel you have the skills to add to this narrative and become a part of our dynamic team, keep reading!
PAL Airlines is currently seeking a part time fixed-term Customer Service Agent to join our team in St. John's, NL.
Assist Customers through all phases of their booking, flight check-in and aircraft boarding and deplaning processes in accordance to our Customer Service policies, company procedures and safety and regulatory processes;
Responsible for the safe movement of our passengers to and from our aircrafts and to provide any extra assistance when required;
Provide Outstanding Customer Service to our Customers;
Working with the PAL Airlines team on developing new Customer Service initiatives and ideas;
Administration duties and reporting in relation to the operations of PAL Airlines scheduled and Charter flights;
Work closely with all departments of PAL Airlines to ensure our Customer`s experience is an enjoyable one from origin to destination.
The successful candidate must have a minimum of 2 years’ experience in providing Customer Service in a fast pace environment;
The ability to fluently speak both English and French;
Must possess exceptional Customer Service skills;
Must exhibit excellent written and oral communication skills as well as excellent problem solving skills as this position requires on the spot decision making;
Must be able to work independently and in a team environment;
Must be able to obtain a clear Record of Conduct.
PAL Airlines is an Equal Opportunity Employer. Only those candidates selected for an interview will be contacted.
Since you are applying from outside Canada, you application will be moderated by our team. You will receive an email once it's been approved.
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You must be legally entitled to work in Canada in order for your application to be considered.
I am legally entitled to work in Canada
Application from outside Canada
Finding an employer that will assist you in your work permit without knowing you is utopic.. Employers simply do not consider non-resident applications. We strongly recommend that you immigrate to Canada before you start looking for employment.