Supervisor, Operations

July 22 2022
Industries Airspace, Aviation, National Defence
Categories Aerospace, Aviation, Airport, Engineering, Maintenance, Repair, Overhaul, Maintenance, Service, Mechanical, Production, Operations, Quality, Safety, Trades, Manual, Operator, Machinist, Trades, Technicians, Construction
Abbotsford, BC

The Operations Supervisor is responsible for all aircraft activities on the floor and directly contributes to turning Cascade’s vision into a reality. The Supervisor liaises with customers, crew members and other personnel to ensure that a high level of quality and safety is always achieved. The Supervisor provides supervision and technical guidance to crew members with a goal of achieving an engaged work environment. The Supervisor will have the opportunity to expand both their technical and soft skill set through training opportunities, exposure to various Cascade departments and collaborating with other subject matter experts on solutions

If you are looking for job fulfillment and a career path where you can make a difference, we invite you to apply to the posting below for this full time permanent opportunity.


  • Provide supervision, technical knowledge and guidance to Maintenance crews performing maintenance, modifications, aircraft overhauls and/or alterations to the customer's aircraft;
  • Handle Maintenance employee concerns, conduct performance appraisals, deal with disciplinary issues and provide coaching and mentoring for all Maintenance employees with tact and diplomacy;
  • Liaise with Customer Representatives regarding all aircraft check related issues;
  • Execute timely and accurate customer communication regarding production activities;
  • Provide assistance and input in the development of various company and employee programs;
  • Ensure the efficient execution of the project on the assignment shift;
  • Take accountability for labour, materials, tooling and equipment;
  • Take accountability for productivity goals and objectives;
  • Ensure that the maintenance line meets and/or exceeds all required quality and regulatory requirements during the shift;
  • Perform other duties as required.


  • Excellend communication skills: fluent written and verbal English is mandatory;
  • Intermediate Computer Skills: word processing, spreadsheets and database programs;
  • Exceptional knowledge and skill in supervisory techniques, including the ability to establish work standards, provide coaching and motivate staff;
  • Demonstrated ability to deal with both internal and external customers with tact and diplomacy;
  • Proven successful management of labor hours and work flow to enhance productivity;
  • Demonstrated success in performance management;
  • Proven success coordinating several projects / assignments at one time.


  • Certificate in Aircraft Maintenance Engineering (approved by TCA or the applicable governing body) or equivalent;
  • 10 years experience performing heavy maintenance on transport category aircraft;
  • Holder of AME license or Certification Authority within the scope of their trade for a minimum of 7 years;
  • 5 years experience as a Crew Leader or Supervisor;
  • Certificate or training in supervision or management discipline considered an asset;
  • Candidates with less experience may be considered for this position based on demonstrated ability.


  • Employee retention and engagement is important to Cascade, we value our employees;
  • Competitive salary, Extended benefits, and Employee Resilience Program (all 100% paid by Cascade) are offered after 3 months employment;  annual wage of $80,000 to $95,000.
  • Pension matching of 3% offered after 6 months employment;
  • 3 weeks paid vacation;
  • ATO (approved training organization) provides Endorsement (type) training & development;
  • Company-wide social events and family functions throughout the year;
  • Relocation package available.

Cascade Aerospace is an operating unit of I.M.P. Aerospace and Defence. Employees of Cascade Aerospace are required to be fully vaccinated with all necessary doses of a Government of Canada approved Covid-19 vaccine.


Cascade Aerospace Inc. is a dynamic, privately-held Canadian specialty aerospace and defence contractor focused on providing long-term integrated aircraft support programs for Original Equipment Manufacturers (OEMs), military, government and commercial customers.

All employees are encouraged to realize their true potential and play an active role in fostering an environment of safety, quality, customer satisfaction and continuous improvement. We are a diverse organization that strives to be respectful and inclusive of everyone and to treat employees fairly and equally.

At Cascade Aerospace we strongly believe in the value of teaming - with our employees, our customers, our suppliers, and our communities. It is by "Teaming with the best" and working collaboratively with our many partners that we are able to offer custom-tailored solutions for each customer's unique requirements. Our value proposition is that we build enduring customer relationships, and our strategic focus is customer satisfaction. It is a driver in all our decisions.  

Cascade is located at 1337 Townline Road, Abbotsford BC.  For further information pertaining to this role, please contact our HR Department at 604-557-2716; fax number is 604-557-2727 or email at

Cascade Aerospace is committed to the principle of Employment Equity. Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying which employment equity group(s) you belong to. In order to self-declare, please ensure to indicate this in your application, cover letter, or resume

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